Privacy Policy
Fadeloom provides AI image prompt templates, account features, credit balances, generation history, favorites, and payment-related services. This policy explains what we collect and how we use it.
Information We Collect
- Account information such as email address, username, authentication provider profile details, and user ID.
- Usage information such as selected templates, prompts, reference image usage, generation settings, generation history, favorites, credit transactions, and plan status.
- Payment and subscription status from payment providers such as Stripe, Apple, and RevenueCat. We do not store full payment card numbers.
- Technical information such as device type, browser, app platform, request metadata, logs, and analytics events.
How We Use Information
- To create and secure accounts, authenticate users, and provide support.
- To operate image generation, deduct credits, maintain history, and restore purchases.
- To process memberships, subscriptions, one-time credit packs, invoices, refunds, and fraud prevention checks.
- To improve product quality, reliability, abuse prevention, analytics, and customer experience.
AI Prompts And Images
Prompts, reference images, and generated outputs may be processed by third-party AI infrastructure providers selected by Fadeloom. Do not upload sensitive personal, financial, health, or confidential business information unless you have the right to do so.
Third-Party Services
Fadeloom may use Supabase for authentication and database services, Vercel for hosting, Toapis or similar providers for image generation, Stripe for web payments, Apple for in-app purchases, RevenueCat for purchase entitlement management, and Google Analytics for product analytics.
Data Retention
We retain account, credit, purchase, and generation records as needed to provide the service, comply with obligations, resolve disputes, and prevent abuse. Users can request account deletion and data access by contacting support from the email address used for their Fadeloom account.
Your Choices
You can sign out, manage your account information, and contact support for privacy or account deletion requests. Some billing and transaction records may need to be retained for legal, tax, fraud prevention, or accounting reasons.
Contact
For privacy questions or account deletion requests, contact: support@fadeloom.com